Frequently asked questions.

Where can I park for classes?

On weekends (Saturday and Sunday), you can park for free at the Amistad Garage, located at 10 Amistad St, Amistad Street Building, New Haven, CT 06519. It's just a 2-minute walk from the studio through a beautiful and safe park.

Street parking is also available nearby throughout the week. We recommend arriving a few minutes early to find a spot, especially during peak class times.

Do I need to have prior experience to take a class?

Not at all! Our classes are designed for all skill levels, including complete beginners. Whether you're trying pottery for the first time or returning to it after a break, you're welcome here.

How long does it take for my pieces to be fired and glazed?

Typically, it takes about 2–3 weeks for pieces to go through the full firing and glazing process. We'll notify you by email when your piece is ready for pickup.

If I make a piece during class, can I come back and glaze it myself?

Yes! If you're enrolled in one of our 6-week courses, glazing sessions are included and you'll glaze your own pieces during class.

If you're attending a one-time class or event, we will glaze the piece for you. However, if you'd like to return and glaze it yourself, you're welcome to do so for a small additional fee. Just let us know at the time of your class, and we’ll help schedule your glazing session.

Do you offer hand-building classes?

Yes, we do! We offer both wheel-throwing and hand-building classes. Check our Classes page for the current schedule and availability.

When can I come by to pick up my finished piece?

Once your piece is fired and glazed, you’ll receive an email notification letting you know it’s ready. In that email, we’ll also include the specific dates and times for our scheduled pickup hours.

Please plan to pick up your piece within 30 days of notification. If you need to make alternative arrangements, feel free to reach out—we’re happy to help when we can!

Should I wear clothes I don’t mind getting messy?

Yes, especially if you’re trying the pottery wheel! It’s likely you’ll get a bit of clay on your clothes while working. The good news is that clay doesn’t stain and washes out completely.

We also offer smocks for all attendees, so feel free to use one during your class if you'd like a little extra coverage.

What will I learn in your 6-week class?

In our 6-week class, you’ll be guided through a variety of techniques and foundational skills for creating pottery. No previous experience is required—this course is perfect for beginners and returning potters alike.

Each week builds on the last, and you’ll have the opportunity to explore different aspects of pottery-making. While we provide a structured curriculum, participants are also welcome to focus on specific techniques or projects that interest them.

By the end of the course, students typically complete multiple smaller pieces or choose to dedicate their time to one larger, more detailed project.

What if I need to cancel my class?

If you’re unable to attend your scheduled class, please contact us at least 24 hours in advance. We’ll work with you directly to reschedule for another date and time that fits your schedule.

We understand that things come up, and we’ll do our best to accommodate you!

What if I need to cancel my entire 6 week class session?

If you’re unable to attend your scheduled 6 week class, please contact us at least 5 days in advance.

What is your refund policy?

All purchases for classes and workshops are currently final. We understand that plans can change, and we're happy to help you reschedule a one-night class if needed. For our 6-week classes, we’re unfortunately unable to offer refunds if you're no longer able to attend. We truly appreciate your understanding and support!